Our Policies

Privacy Policy

Introduction

Welcome to Finest Window Coverings. We prioritize the protection of your privacy and are committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, maintain, protect, and disclose information gathered from users of our website, www.finestwindowcoverings.com.

This policy applies to information collected:
  • On our website
  • Through email, text, and other electronic communications between you and our website.
It does not apply to information collected by:

Us offline or through any other means, including on any other website operated by Finest Window Coverings or any third party,including through any application or content (including advertising) that may link to or be accessible from or on our website.

Please read this policy carefully to understand our practices regarding your information and how we will treat it. By accessing or using our website, you agree to this privacy policy. If you do not agree with our policies and practices, your choice is not to use our website.

Customer Information

The information we collect on or through our website may include:
  • Information that you provide by filling in forms on our website. This includes information provided at the time of registering to use our website, subscribing to our service, or requesting further services.
  • Records and copies of your correspondence (including email addresses), if you contact us.
Types of Information Collected:

We may collect various types of identifiers, including but not limited to your name, email address, phone number, username, online identifier, device identifier, IP address.

Sources of Information Collection:
  • Directly from you or your devices
  • Service providers
  • Security and fraud prevention services
  • Marketing companies
  • Shipping providers
  • Social media platforms
  • Advertising companies
  • Payment and transaction processors
  • Other customers
Purposes of Information Collection:
  • Fulfilling orders and processing returns
  • Customer care
  • Administering contests and promotions
  • Registering for websites or programs
  • Communication
  • Product and service improvement
  • Understanding customer trends and interests
  • Personalizing digital content
  • Marketing communications and advertising
  • Fraud prevention and security
Sharing of Information:
  • Service providers
  • Manufacturers
  • Joint marketing partners
  • Financial services companies
  • Successors to our business
  • Advisors and consultants
  • Advertising partners
  • Law enforcement and public authorities
  • Affiliates and subsidiaries

Payment Information

Where do we obtain payment information from?

We gather payment information directly from you.

Why do we gather it?

We collect payment information for the purpose of fulfilling orders, processing returns, providing customer care, preventing fraud, ensuring security, and protecting assets.

Who do we share it with?

We may share this information with service providers who process data on our behalf, financial services companies for payment processing, successors to our business, advisors, consultants, law enforcement, public and government authorities as required by law, and our affiliates and subsidiaries.

Return Policy

Custom-made window coverings are crafted to your specific preferences, making them uniquely tailored to your needs. Due to this personalized nature, we regret to inform you that we are unable to accept returns on these items unless they are found to be defective or damaged upon installation.

In the event that your custom-made window coverings are defective or damaged upon installation, rest assured that we will address the issue promptly. Depending on the extent of the damage, we will either repair or remake the product at no additional cost to you.

Contact Information

If you have any inquiries, feedback, or concerns regarding our privacy practices or Return Policies, please reach out to us using the contact details provided below. We strive to address your requests promptly and offer further information related to privacy matters.

Mailing Address:

636-1281 Hornby St. Office #6
Vancouver, BC, V6Z 0G8

Phone:

+1 (778) 881-7812

© Copyright 2024 Finest Window Coverings